All systems are operational

Problems & Incidents

Monday 25th June 2018

Nothing to report

Sunday 24th June 2018

Cloud Load Balancers Cloud Load Balancer degraded performance

The patched kernel module was successful and network performance of the affected Cloud Load Balancer instances has returned to normal.

Cloud Load Balancers Cloud Load Balancer degraded performance

A fix has been implemented to the affected Cloud Load Balancer instances and we are now monitoring the performance to ensure its success.

Cloud Load Balancers Cloud Load Balancer degraded performance

We have isolated the cause as a version upgrade to the kernel offloading module. We are comparing the differences between the old and new version to discover where the problem may lie.

Cloud Load Balancers Cloud Load Balancer degraded performance

We are receiving automated and customer reports of slow network speeds affecting some Cloud Load Balancer instances. We are investigating this as a priority and will provide updates.

Saturday 23rd June 2018

Nothing to report

Friday 22nd June 2018

Nothing to report

Thursday 21st June 2018

US - West Coast US-West outage

Power remains stable and all unbooted cloud servers are now online. At this time we believe this incident is resolved, however if you continue to experience any issues please raise a support ticket.

US - West Coast US-West outage

Power has now been fully restored and all infrastructure is online. However a small number of cloud servers remain offline and are being investigated.

US - West Coast US-West outage

At this time 80% of infrastructure is back online and functioning. Technicians are continuing the power restoration and we expect all infrastructure to be back online within 20 minutes.

US - West Coast US-West outage

Power is being restored to the suite in a controlled manor. As such, equipment is slowly returning online rack by rack. We will provide updates throughout this process.

US - West Coast US-West outage

We are experiencing a power failure of the datacenter suite in this location. Onsite technicians are working to remedy the situation as soon as possible.

US - West Coast US-West outage

We are investigating connectivity issues in our US-West region. Please standby for updates.

Wednesday 20th June 2018

Nothing to report

Tuesday 19th June 2018

Nothing to report

Monday 18th June 2018

Nothing to report

Sunday 17th June 2018

Nothing to report

Saturday 16th June 2018

Nothing to report

Friday 15th June 2018

Nothing to report

Thursday 14th June 2018

Nothing to report

Wednesday 13th June 2018

Nothing to report

Tuesday 12th June 2018

Nothing to report