Nothing to report
The patched kernel module was successful and network performance of the affected Cloud Load Balancer instances has returned to normal.
A fix has been implemented to the affected Cloud Load Balancer instances and we are now monitoring the performance to ensure its success.
We have isolated the cause as a version upgrade to the kernel offloading module. We are comparing the differences between the old and new version to discover where the problem may lie.
We are receiving automated and customer reports of slow network speeds affecting some Cloud Load Balancer instances. We are investigating this as a priority and will provide updates.
Power remains stable and all unbooted cloud servers are now online. At this time we believe this incident is resolved, however if you continue to experience any issues please raise a support ticket.
Power has now been fully restored and all infrastructure is online. However a small number of cloud servers remain offline and are being investigated.
At this time 80% of infrastructure is back online and functioning. Technicians are continuing the power restoration and we expect all infrastructure to be back online within 20 minutes.
Power is being restored to the suite in a controlled manor. As such, equipment is slowly returning online rack by rack. We will provide updates throughout this process.
We are experiencing a power failure of the datacenter suite in this location. Onsite technicians are working to remedy the situation as soon as possible.
We are investigating connectivity issues in our US-West region. Please standby for updates.